Critical Red Flags
Auto-Renewal: Contract renews automatically for a year.
Data Lock-in: No easy way to export your data.
Price Hikes: Vendor can increase price anytime.
Low Uptime SLA: No penalty if the service goes down.
Must-Have Clauses
Data Portability: Standard format export (CSV/JSON).
Uptime Guarantee: 99.9% or money back.
Termination for Convenience: Right to cancel with notice.
Support Level: Response time for critical bugs.
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