Dispute Resolution

The Mediation Act 2023: Key Features & Benefits Explained

February 14, 2026 8 min read
Mediation Act 2023 India

Litigation in India is slow. Arbitration can be expensive. Enter Mediation.

The Mediation Act, 2023 is a game-changer for dispute resolution in India. For the first time, India has a comprehensive law that gives mediation—a process where a neutral third party helps disputants find a solution—statutory backing and legal enforceability.

For businesses, this means faster, cheaper, and more amicable dispute resolution.

What is New in the Mediation Act 2023?

1. Enforceability of Settlements

This is the biggest win. Earlier, a mediated settlement agreement was just a contract. Now, under Section 27, a Mediated Settlement Agreement (MSA) is enforceable as if it were a judgment or decree of a court. This gives it teeth.

2. Pre-Litigation Mediation

Parties are encouraged to attempt mediation before approaching a court or tribunal. While initially voluntary, the central government may make this mandatory for certain commercial disputes in the future.

3. Strict Timelines

Mediation must be completed within 120 days, extendable by another 60 days. This prevents the process from dragging on like court cases.

Why Should Businesses Choose Mediation?

  • Cost-Effective: No hefty prolonged legal fees. Mediation creates value by finding creative solutions rather than just winning/losing arguments.
  • Confidentiality: Unlike court cases which are public, mediation proceedings are strictly confidential. Your business secrets stay safe.
  • Preserves Relationships: Court battles destroy relationships. Mediation preserves them, which is crucial for long-term vendors or partners.
  • Control: In court, a judge decides your fate. In mediation, you control the outcome. You can walk away if you don't like the settlement.

The Process Explained

  1. Agreement to Mediate: Can be a clause in your contract or a separate agreement after a dispute arises.
  2. Appointment: Parties select a mediator (or ask an institution to appoint one).
  3. Joint Sessions: Mediator facilitates discussion to understand core issues.
  4. Private Caucuses: Mediator meets parties separately to explore confidential settlement options.
  5. Settlement Agreement: If resolved, terms are written down and signed. This becomes binding.

Online Mediation

The Act specifically recognizes online mediation, making it easier for parties in different cities to resolve disputes via video conferencing without travel costs.

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Frequently Asked Questions

Who can be a mediator?

A person of any nationality can be a mediator, provided they possess the qualifications and experience specified by the Mediation Council of India.

What disputes cannot be meditated?

Disputes involving serious criminal offences, tax matters, or those affecting the rights of third parties generally cannot be mediated.

Can interim relief be granted during mediation?

Yes. Even if mediation is ongoing, a party can approach the court for urgent interim relief (like a stay order) to protect their rights.

Key Takeaways

  • ✅ Mediation settlements are now enforceable as court decrees.
  • ✅ Time-bound process (max 180 days).
  • ✅ Confidential and relationship-preserving.
  • ✅ Online mediation is legally recognized.

Related reads: Arbitration Drafting Guide · Arbitration vs Litigation