Secure Your Stack, Simplify Your Sales
Whether you are a SaaS founder or a procurement lead, our AI audits MSAs, SLAs, and DPAs to identify hidden liability and data risks.
Why Software Contracts Need Audit
In the "Software as a Service" model, the terms you sign today govern how your data is handled for years. Vague Service Level Agreements (SLA) or missing Data Processing Agreements (DPA) can expose you to massive liability during a breach.
Our AI is specifically trained to detect "Auto-renewal" traps, "Unlimited Liability" clauses, and unfair "Uptime" definitions that favor the vendor over the customer.
New: DPDP Act 2023 Compliance
India's Digital Personal Data Protection Act, 2023 transforms how SaaS vendors must handle customer data. Every SaaS DPA now requires explicit clauses on data retention, breach notifications, and the role of "Data Fiduciaries."
The SaaS Procurement Checklist
Service Uptime & Credits
Is 99.9% uptime guaranteed? Does the contract clearly state how "Service Credits" are issued if the vendor fails to meet it?
Data Ownership & Portability
Do you own your data? Upon termination, does the vendor guarantee to return your data in a machine-readable format?
Indemnification & IP Legals
Does the vendor indemnify you against 3rd-party IP infringement claims? This is critical for any enterprise software purchase.
Termination & Auto-Renewal
How many days notice are required to cancel? Watch out for "Automatic 1-year extensions" hidden in the fine print.
Modern Software Document Audit
Master Service Agreements (MSA)
Review liability caps, governing law, and general commercial terms for SaaS usage.
Service Level Agreements (SLA)
Verify uptime commitments, maintenance windows, and penalty-free termination triggers.
Data Processing Agreements (DPA)
Ensure compliance with DPDP India, GDPR, and sectoral data residency requirements.
Customer EULAs
Navigate complex negotiations with redlines on usage rights and audit logs.
SaaS Vendor FAQs
What is a "Liability Cap" in SaaS?
It's the maximum amount either party is liable for in a breach. Usually capped at 12 months of fees. Ensure there are "Exceptions" for gross negligence and data breaches.
Does a 99.9% SLA apply during maintenance?
Strictly speaking, "Scheduled Maintenance" is often excluded from the uptime calc. Check if there are daily/weekly limits on how long maintenance can last.
Why is a "Data Exit" clause important?
Without it, a vendor could lock you into their platform by making it impossible or expensive to export your data if you decide to switch services.
What are 'consequential damages' in SaaS?
These are indirect losses, like lost profits. Almost every SaaS vendor excludes these. However, you should negotiate to include them if the loss is due to a direct security lapse by the vendor.
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